PRIVACY POLICY (HappyMD)
Last Updated: November 2025
1. Introduction
HappyMD, Inc. (“HappyMD,” “we,” “us,” or “our”) is committed to protecting your privacy and maintaining compliance with applicable privacy, telemedicine, and pharmacy regulations. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and health information when you use happymd.com (“Website”) or our services (“Services”).
By using our Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Information
Name, address, email, phone number, date of birth, billing information, and identification details.
Health Information
Information relating to your medical history, symptoms, medications, treatment plans, lab results, pharmacy history, and other data needed to provide telehealth services.
This information may be considered “protected health information (PHI)” under certain laws.
Technical/Usage Data
IP address, browser type, device identifiers, pages visited, session data, cookies, and analytics information.
Information From Providers or Partners
We may receive information from:
- Affiliated medical groups
- Licensed medical providers
- Pharmacies
- Laboratories
- Care coordinators
- Payment processors
- Identity verification services
3. How We Use Your Information
We use your information to:
- Provide, coordinate, and manage telehealth consultations, prescriptions, and treatment plans
- Verify your identity and eligibility for telehealth services
- Communicate with you regarding appointments, results, and service updates
- Process payments and maintain your account
- Maintain legal and regulatory compliance
- Improve our Services through analytics and user feedback
- Prevent fraud and ensure platform security
We do NOT sell your personal information or health information.
4. How We Share Your Information
We may share your information with:
- Licensed healthcare providers for diagnosis or treatment
- Affiliated medical groups that deliver care
- Pharmacies for prescription fulfillment
- Laboratories for diagnostic testing
- Third-party vendors (IT hosting, payment processing, analytics, communications)
- Regulators or law enforcement as legally required
- Successor entities in a merger or acquisition
- Others with your explicit consent
All third-party partners are required to maintain confidentiality and secure handling of information.
5. HIPAA & Telehealth Compliance
While HappyMD may not be a “covered entity” under HIPAA, we maintain HIPAA-aligned privacy and security practices and require all medical providers and related entities to comply with applicable privacy laws.
6. Data Security
We use administrative, physical, and technical safeguards designed to protect your information. No system is 100% secure, so we cannot guarantee absolute security.
7. Data Retention
We retain information as long as needed for:
- Treatment
- Regulatory compliance
- Recordkeeping requirements
- Fraud prevention
- Legal obligations
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your information
- Correct inaccuracies
- Request deletion (subject to legal requirements)
- Opt-out of marketing communications
- Request copies of health records
Submit requests to: info@happymd.com
9. Cookies & Tracking Technologies
We use cookies and analytics tools to improve your experience. You may disable cookies in your browser, but certain features may not function properly.
10. Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect information from children.
11. International Data Transfers
Information may be processed and stored in the United States or other jurisdictions.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with the updated effective date.
13. PROVIDER LICENSURE INFORMATION
vermont
License #: 042.0016085-COMP
Expires: 11/31/2026
Entity: Integrity Compounding
Doctor: Dr. Sean Arora
Rhode Island
License #: MD20370
Expires: 6/30/2026
Entity: Integrity Compounding
Doctor: Dr. Sean Arora
Massachusetts
License #: 1018420
Expires: 7/20/2027
Entity: Integrity Compounding
Doctor: Dr. Sean Arora
14. Contact Us
For questions or privacy requests:
HappyMD, Inc.
Email: info@happymd.com
Address:
1489 W Warm Springs Rd Ste 110
Henderson, NV 89014, USA
Privacy Officer Contact Information:
You may contact the Privacy Officer by:
Mailing Address:
1489 W Warm Springs Rd Ste 110 Henderson, NV 89014, USA
Email: Compliance@happymd.com
Phone: +1 (714) 231-4435
happymd.com 